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Privacy & Cookies

Last Updated: September 9, 2026

This notice explains how Clove Hitch Labs handles information when you use the Fetch Weather website, progressive web app, Android application or iOS application. It covers account information, saved locations, support messages, advertising configuration and technical data needed to operate the service. It also explains how to contact us or request access to information associated with your account.

1. What Information Do We Collect?

We collect personal information that you choose to provide when you create an account, save preferences, subscribe to Pro, submit a support message or otherwise contact us. You can browse the public forecast without creating an account.

Personal Information Provided by You

The personal information we collect depends on the context of your interactions with us and the App, the choices you make, and the features you use. This may include:

Information Automatically Collected

We may receive technical information when you visit or use the service, such as browser and device characteristics, operating system, language, referring URL, approximate location (derived from your IP address or network) and information about how the service is used. Precise device location is only used when you grant permission for location-based features; it provides your local weather, and forecast and location-search requests are sent in real time to our weather data provider without being retained by us as a search history. If you opt in to weather notifications, an approximate location (rounded to roughly 1 km) is stored on our servers so alerts can follow you, and saved locations and preferences you choose are stored with your account so they sync across devices. This may also include:

Summary of Data We Collect

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our App, including:

3. What Legal Bases Do We Rely On?

If you are located in the EU, UK, or other regions with strict privacy regulations, we rely on the following valid legal bases under applicable data protection laws:

4. When and With Whom Do We Share Your Information?

We only share information in specific situations. Your data is processed securely through our hosting infrastructure, which maintains rigorous safety standards, including SOC 2 Type II and ISO 27001 certifications.

We share limited information with the following third-party service providers, who process data on our behalf solely to operate the App:

Each provider is bound by its own privacy policy and processes data only as needed to provide its service to us.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us to keep your personal information for longer than two (2) years after an account becomes inactive.

6. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organisational and technical security measures. Your database, authentication systems, and file storage leverage enterprise-grade security protocols, including end-to-end transit encryption and restricted-access protocols. However, please remember that no electronic transmission over the internet can be 100% secure.

7. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@clovehitchlabs.com. Advertising is configured to be non-personalised, child-directed and G-rated/family-safe.

8. What Are Your Privacy Rights?

Depending on your location (such as the UK, EEA, or certain US states), you have rights that allow you greater access to and control over your personal information. You have the right to request access, rectification, erasure, or restriction of processing of your personal data, as well as data portability. You can withdraw your consent at any time.

8a. Advertising, Cookies & Google AdSense

Free users may see advertisements served by Google AdSense on the web, Google AdMob on Android, and Apple's iOS advertising services in the iOS application. Fetch Weather serves only non-personalised ads across web, Android and iOS. All ad requests are tagged as child-directed and limited to G-rated, family-safe content.

No cross-app tracking or IDFA is used on iOS, and Fetch Weather does not show an App Tracking Transparency (ATT) prompt. The Google Ads Settings and aboutads.info/choices links are provided for general information only; no advertising-personalisation choice is enabled in Fetch Weather. Pro subscribers do not see advertisements and are not served AdSense cookies.

9. How To Delete Your Data

We respect your privacy and give you full control over your personal information, in strict compliance with applicable app store data policies. You have the right to request the complete deletion of your account and any associated personal data at any time. To initiate this process within the app, simply navigate to your account page and select delete account. You can also go to the website fetchweather.app/delete-account (Menu > Account > Delete Account). If you no longer have the app installed, you can submit a data deletion request via the web by emailing our support team directly at info@clovehitchlabs.com. Once your request is submitted, we will securely erase your profile, activity, and personal data from our servers within 30 days, excluding any data we are legally required to retain for regulatory or security purposes.

10. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at info@clovehitchlabs.com.