Contact Fetch Weather

Tell us what you were trying to do, which location or forecast you selected and what you expected to see. Clear steps and a screenshot without personal information can help us investigate faster. Never include your password, payment details or private API keys.

Before you send a message

• For a forecast question, include the location and approximate time.
• For a route question, include both selected endpoints and the displayed distance.
• For account or billing help, contact us from the email address on the account.

You can also find explanations in the FAQ and learn how the data is assembled on the About page.